Thank you for choosing Afrohive for your diverse and unique products. To ensure a smooth shopping experience, please review our Shipping and Delivery Policy outlined below:
Delivery Options:
We currently offer standard delivery services exclusively to customers within the UK mainland.
Dispatch Schedule:
Orders are processed promptly, typically within 24 hours of purchase.
Dispatch is carried out from Monday to Thursday.
Orders placed on Fridays will be processed on the next working day.
Delivery Timeline:
Our logistics team strives to dispatch your order promptly, aiming to deliver it within 48 hours after dispatch.
Please be aware that delivery times may vary based on factors such as location and external circumstances. Afrohive is not liable for delays caused by factors beyond our control.
Shipping Exclusions:
We regret to inform that our shipping services are currently limited to the UK mainland only.
Order Tracking:
Once your order is dispatched, you will receive a confirmation email with tracking information, enabling you to monitor the progress of your delivery.
Delivery Address Accuracy:
Please ensure that the delivery address provided during checkout is accurate and complete. Afrohive is not responsible for delays or failed deliveries resulting from incorrect address information.
Order Modifications:
Should you need to modify your order or delivery details, please contact our support team at your earliest convenience. Modifications can be accommodated if the order has not yet been dispatched.
Lost or Damaged Items:
In the unfortunate event that your package is lost or arrives damaged, please contact us immediately at [email protected]. We will promptly initiate an investigation and work towards a resolution.
Contact Information:
For any additional information or inquiries regarding your order, please contact us via email at [email protected]. Our dedicated support team is here to assist you.
Afrohive values your satisfaction and strives to make your shopping experience enjoyable. If you have any concerns or questions, please do not hesitate to reach out to our support team.
Thank you for choosing Afrohive!